There are many different ways to improve the system respond time: one of the strategy is call scaling out. In our system design, we are implementing the "basic modules" (i.e., the system infrastructure) in web service and it is able to achieve this easily.
Web service does not have a huge different from a website. The noticeable different is that it does not have user interface (or web pages) for visitor to access. You may imagine that the web service like a mobile phone station/transmitter which is providing connection to the mobile phone. In .Net, the web service is implemented in ASMX format, WCF (Windows Communication Foundation) or simply ASPX (which returns the data in XML or JSON format).
Now, the best part of web service is not something that will make our solution cool. Instead, it is able to scale out to a server other than the web server (that is hosting the website). In this case, our customer might end up with a web server to host the website, a few web servers that host the web services.
Many programmers argue that web service is slow because of XML SOAP involves in the communication. It's true that web service in ASMX is slow but the visitor won't really feel it because of these communications were made among the web servers which is sitting next to each other. Of course, the web service implemented in XML SOAP is not suitable for real-time application. The real-time application requires low level socket programming and the handling strategy will be different.
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